Seagate Medalist Pro 2160N User Manual download pdf (Page 43)

Storage Devices Training Module 43

STORAGE DEVICES

Troubleshooting

DifÞculty with storage devices can be an alarming situation for a user,

as it often severely limits use of the computer, and in some cases, pre-

vents the computer from functioning at all. The number of compo-

nents involved can make isolating a problem seem daunting. However,

proper troubleshooting with a Òdivide and conquerÓ approach will

often lead to quick results.

The Þrst step in troubleshooting problems with any type of storage

device is to get the computer back to its original factory conÞguration,

disconnecting any peripherals, and if possible, disabling added soft-

ware. Similarly, ask the question, ÒWhat has changed?Ó If some change

to the computerÕs conÞguration was made immediately before the

problem began, such as adding more RAM or a new scanner, restore

the original conÞguration before proceeding. This will quickly deter-

mine if the problem lies with Power Computing hardware or with third-

party devices. SpeciÞc actions for each type of storage device follow in

the sections below.

Floppy Disk Drive

Because of the simplicity of the ßoppy disk drive, there are a limited

number of problems a user may experience. Normally, there is either a

software problem that prevents a disk from operating properly, or a

hardware problem that requires replacement of the ßoppy drive.

Follow the ßowchart below to troubleshoot problems with ßoppy

drives.

1 2 ... 38 39 40 41 42 43 44 45 46 47 48 ... 67 68

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Seagate Medalist Pro 2160N User Manual Page 43