Seagate ST373454 Manual download pdf (Page 84)

74 Cheetah 15K.3 SCSI Product Manual, Rev. G

Presales, Technical Support and Customer Service

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific

application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-

vices department for assistance specific to your system. Seagate technical support is also available to assist

you online at support.sea

gate.com or through one of our technical support service centers. Have your system

configuration information and your drive’s “ST” model number available.

SeaTDD™ (+1-405-936-1687) is a

telecommunications device for the deaf (TDD). You can send questions or

comments 24 hours daily and exchange messages with a technical support specialist from 8:00

A.M. to 11:45

A.M. and 1:00 P.M. to 6:00 P.M. (Central time) Monday through Friday.

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct

customers should contact their Seagate service center representative for warranty-related issues. Resellers or

end users of drive products should contact their place of purchase or one of the Seagate warranty service cen-

ters for assistance. Have your drive’s “ST” model number and serial number available.

Authorized Service Centers

In some countries outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America Support Services

Presales Support

Call Center Toll-free Direct dial FAX

Disc:

1-877-271-3285 +405-936-1210 +1-405-936-1683

Tape:

1-800-626-6637 +1-714-641-2500 +1-714-641-2410

Technical Support

Call Center Toll-free Direct dial FAX

Disc:

1-800-SEAGATE† +405-936-1210 +1-405-936-1683

Tape:

1-800-SEAGATE† +1-714-641-2500 +1-714-641-2410

Warranty Service

Call Center Toll-free Direct dial FAX / Internet

USA, Mexico and 1-800-468-3472 +1-405-936-1456 +1-405-936-1462

Latin America

Canada

Memofix*

1-800-636-6349 +1-905-660-4936 +1-905-660-4951

www.memofix.com

Adtech*

1-800-624-9857 +1-905-890-3099 +1-905-890-3977

www.adtech1.com

Brazil

MA Centro de Serviços*

— +55-21-2509-7267 +55-21-2507-6672

e-mail: centro.de.servicos.brasil@seagate.com

* Authorized Service Centers

†For product-specific phone number

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