Seagate ST250LT003 - 9YG14C User's Guide

Aspire 5349, 5749 & 5749ZSERVICEGUIDE

x

3-16 Machine Maintenance ProceduresUSB Module Removal 0Prerequisite: Base Cover Removal1. Disconnect USB module FFC (A) from USB module connector (B)

Machine Maintenance Procedures 3-173. Remove screw (D) from lower cover (Figure 3-13)Figure 3-13. USB screw4. Remove USB module from lower case.USB Mo

3-18 Machine Maintenance ProceduresHDD (Hard Disk Drive) Removal 0Prerequisite: USB Module Removal1. Using the pull-tab, slide the HDD module in the d

Machine Maintenance Procedures 3-193. Remove four (4) screws (A) from HDD bracket (B) Figure 3-15.Figure 3-16. HDD Module4. Remove HDD bracket (D) fro

3-20 Machine Maintenance ProceduresRTC (Real Time Clock) Battery Removal 0Prerequisite: Base Cover Removal1. Lift the RTC battery away from the mainbo

Machine Maintenance Procedures 3-21WLAN (Wireless Local Area Network) Module Removal 0Prerequisite: Base Cover Removal1. Find the WLAN module (B) (Fig

3-22 Machine Maintenance ProceduresFigure 3-19. WLAN Module4. Disconnect antenna cables (D) from module (Figure 3-20).Figure 3-20. WLAN Module5. Remov

Machine Maintenance Procedures 3-23Figure 3-21. WLAN ModuleWLAN Module Installation 01. Place the WLAN module into the mainboard connector (E). Refer

3-24 Machine Maintenance ProceduresBluetooth Module Removal 0Prerequisite: Base Cover Removal1. Find the Bluetooth Module on the lower case (A) (Figur

Machine Maintenance Procedures 3-254. Remove the Bluetooth Module from the lower case.5. Disconnect the bluetooth cable (B) from the bluetooth module

CHAPTER 1Hardware Specifications

3-26 Machine Maintenance ProceduresThermal Module Removal 0Prerequisite: Base Cover Removal1. Disconnect the thermal fan cable (A) from the mainboard

Machine Maintenance Procedures 3-273. Remove the thermal module from the mainboard as shown in Figure 3-26.Figure 3-26. Thermal Module RemovalThermal

3-28 Machine Maintenance ProceduresIDSize Quantity Screw TypeRed Call outM2.5*3.5 4

Machine Maintenance Procedures 3-29Mainboard Removal 0Prerequisite: Bluetooth Module Removal1. Find the mainboard on the lower case (Figure 3-27).Figu

3-30 Machine Maintenance ProceduresFigure 3-28. MainboardIMPORTANT:+The mainboard is shown in the above image. Please follow local regulations for dis

Machine Maintenance Procedures 3-31CPU (Central Processing Unit) Removal 0Prerequisite: Mainboard Removal1. Using a slotted screw driver, rotate the C

3-32 Machine Maintenance ProceduresIMPORTANT: Place the CPU on a clean, dry surface when it is not installed.CPU Installation 01. Place the CPU into t

Machine Maintenance Procedures 3-33PCH (Platform Controller Hub) Removal 0Prerequisite: Mainboard Removal1. Find the PCH (A). Refer to Figure 3-31.2.

3-34 Machine Maintenance ProceduresPCH Installation 01. Place the PCH onto the mainboard (Figure 3-32). 2. Install and secure two (2) screws to the ma

Machine Maintenance Procedures 3-35DIMM (Dual In-line Memory Module) Removal 0Prerequisite: Mainboard Removal1. Push out the release latches on both s

1-2Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Operating System. . . . . . . . . . . . . . . . . . . .

3-36 Machine Maintenance ProceduresDIMM Installation 01. Connect the DIMM to the mainboard connector (B). Refer to Figure 3-34.2. Push down on the DIM

Machine Maintenance Procedures 3-37Power Board Removal 0Prerequisite: Mainboard Removal1. Remove the two (2) screws from the power board (Figure 3-35)

3-38 Machine Maintenance ProceduresPower Board Installation 01. Place the power board onto the lower case and press down to secure it. Refer to Figure

Machine Maintenance Procedures 3-39DC-in Jack Removal 0Prerequisite: Mainboard Removal1. Remove the DC-in jack by lifting upwards from the lower case

3-40 Machine Maintenance ProceduresDC-in Jack Installation 01. Place the bracket on the DC-in jack. Refer to Figure 3-382. Place the DC-in jack onto t

Machine Maintenance Procedures 3-41Speakers Removal 0Prerequisite: Mainboard Removal1. Remove the speakers by lifting upwards from the lower case (Fig

3-42 Machine Maintenance ProceduresLCD (Liquid Crystal Display) Module Removal 0Prerequisite: Base Cover Removal1. Remove the two (2) screws (A) from

Machine Maintenance Procedures 3-43CAUTION:!Make sure all cables are moved away from the device to avoid damage during removal.LCD Module Installation

3-44 Machine Maintenance ProceduresLCD Bezel Removal 0Prerequisite: LCD Module Removal1. Remove two (2) screws from the LCD module (Figure 3-42). Figu

Machine Maintenance Procedures 3-453.Continue along the sides of the bezel until all the latches have been released (Figure 3-44). Figure 3-44. LCD Be

1-3Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36VRAM. . . . . . . . . . . . .

3-46 Machine Maintenance ProceduresCamera Module Removal 0Prerequisite: LCD Bezel Removal1. Lift the cameral module from the LCD cover (Figure 3-45).F

Machine Maintenance Procedures 3-473. Remove the camera module from the LCD cover.Camera Module Installation 01. Connect the camera cable. Refer to Fi

3-48 Machine Maintenance ProceduresLCD Panel Removal 0Prerequisite: LCD Bezel Removal1. Remove the LCD cable (A) (Figure 3-47).Figure 3-47. Camera Dis

Machine Maintenance Procedures 3-49LCD Panel Installation 01. Place the LCD panel on the LCD cover. Refer to Figure 3-48.2. Install and secure four (4

3-50 Machine Maintenance ProceduresLCD Hinge Removal 0Prerequisite: LCD Panel Removal1. Remove the three (3) screws on each side of the hinge (Figure

Machine Maintenance Procedures 3-51LVDS Cable Removal 0Prerequisite: LCD Panel Removal1. Remove the top mylar (A) and the adhesives on the rear of the

3-52 Machine Maintenance Procedures2. Remove the bottom mylar and disconnect the LVDS cable from the LCD panel connector (B) (Figure 3-51).Figure 3-51

CHAPTER 4Troubleshooting

4-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3General Information . . . . . . . . . . . . . . . . . . .

Troubleshooting 4-3TroubleshootingIntroduction 0This chapter contains information about troubleshooting common problems associated with the notebook.G

1-4

4-4 TroubleshootingPower On Issues 0If the system does not power on, perform the following:Figure 4-1. Power On IssueComputer Shuts Down Intermittentl

Troubleshooting 4-5No Display Issues 0If the Display does not work, perform the following:Figure 4-2. No Display IssueNo POST or Video 0If the POST or

4-6 Troubleshooting4. Connect the power and reboot the computer.5. Connect an external monitor to the computer and switch between the internal display

Troubleshooting 4-79. If the issue is still not resolved, refer to Online Support Information.

4-8 TroubleshootingLCD Failure 0If the LCD fails, perform the following:Figure 4-3. LCD Failure

Troubleshooting 4-9Keyboard Failure 0If the Keyboard fails, perform the following:Figure 4-4. Keyboard FailureNoNoSTARTKeyboard FPCwell connected?Conn

4-10 TroubleshootingTouchpad Failure 0If the Touchpad fails, perform the following:Figure 4-5. Touchpad FailureStartOKNGOKNGCheck M/B T/P FFCRe-assemb

Troubleshooting 4-11Internal Speaker Failure 0If internal Speakers fail, perform the following:Figure 4-6. Internal Speaker FailureSound Problems 0Per

4-12 Troubleshootingthat Speakers are selected as the default audio device (green check mark).NOTE:NOTE:If Speakers does not show, right-click on the

Troubleshooting 4-13Microphone Failure 0If internal or external Microphones fail, perform the following:Figure 4-7. Microphone Failure1. Check that th

Hardware Specifications and Configurations 1-5Hardware Specifications and ConfigurationsFeatures 0Below is a summary of the computer’s features:Operat

4-14 TroubleshootingUSB Failure 0If the USB fails, perform the following:Figure 4-8. USB FailureStartCheck USB/B to M/B cable Re-assemble the USB/B ca

Troubleshooting 4-15Other Functions Failure 01. Check if drives are functioning correctly.2. Check if external modules are functioning correctly.3. Ch

4-16 TroubleshootingIntermittent Problems 0Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hard

Troubleshooting 4-17Post Codes 0The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC p

4-18 TroubleshootingSEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cacheSEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume* 3rd party relate function

Troubleshooting 4-19PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image completed PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recover

4-20 TroubleshootingDXE_PCRTC_INIT DXE 52 RTC Initialization DXE_SATA_INIT* DXE 53 SATA Controller early Initialization DXE_SMM_CONTROLER_INIT* DXE

Troubleshooting 4-21BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization BDS_CO

4-22 TroubleshootingBDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Lega

Troubleshooting 4-23S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM completeS3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OSTab

1-6 Hardware Specifications and ConfigurationsTwo built-in stereo speakersMS-Sound compatibleBuilt-in microphoneGraphics 0Intel® HD Graphics wit

4-24 TroubleshootingUsed by Insyde debugger 0xD0 Waiting for device connectUsed by Insyde debugger 0xD1 InsydeH2ODDT ReadyUsed by Insyde debugger 0xD2

CHAPTER 5Jumper and Connector Locations

5-2Mainboard Jumper and Connector Locations . . . . . . . . . 5-3Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5Clearing Password Ch

Jumper and Connector Locations 5-3Jumper and Connector LocationsMainboard Jumper and Connector Locations 0Figure 5-1. Mainboard TopTable 5-1. Mainboar

5-4 Jumper and Connector LocationsFigure 5-2. Mainboard BottomTable 5-2. Mainboard BottomItem Description Item Description8 Battery Connector 16 USB C

Jumper and Connector Locations 5-5Clearing Password Check and BIOS Recovery 0This section provides users with the standard operating procedures of cle

5-6 Jumper and Connector LocationsClear CMOS Jumper 0Figure 5-3. CMOS JumperBIOS Recovery by Crisis Disk 0BIOS Recovery Boot Block 0BIOS Recovery Boot

Jumper and Connector Locations 5-7Steps for BIOS Recovery from USB Storage 0NOTE:NOTE:Prior to performing the recovery, prepare a Crisis USB key. The

5-8 Jumper and Connector Locations

CHAPTER 6FRU (Field Replaceable Unit) List

Hardware Specifications and Configurations 1-7Wireless and networking 0WLAN:Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™Supporting Acer Sig

6-2Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FRU (Field Replaceable Unit) List 6-3FRU (Field Replaceable Unit) ListThis chapter provides users with a FRU (Field Replaceable Unit) listing in globa

6-4 FRU (Field Replaceable Unit) ListExploded Diagrams 0Figure 6-1. Upper & Lower Cover Exploded DiagramTable 6-1. Upper & Lower Cover Explode

FRU (Field Replaceable Unit) List 6-56 HDD Module 23ZRLHDTN207 Base Cover 2IZRLBATN008 RAM (1GB) ATR31ABMF339 RAM (4GB) ATR34AAMF0410 WLAN 3WZRLWLTN00

6-6 FRU (Field Replaceable Unit) ListFigure 6-2. LCD Assembly Exploded DiagramTable 6-2. LCD Assembly Exploded DiagramNo. Description Acer Part No.1 L

FRU (Field Replaceable Unit) List 6-7FRU List 0Table 6-3. FRU ListCategory Description Acer Part No.ADAPTERAdapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP

6-8 FRU (Field Replaceable Unit) ListLan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGNKI.CNH01.002Liteon Wireless LAN Atheros HB125 1x1 BGN NI.23600.086lit

FRU (Field Replaceable Unit) List 6-9CABLE - FFC USB 50.NCE07.003CABLE - FFC TP 50.NCE07.001CASE/COVER/BRACKET ASSEMBLY LOWER CASE 60.RR907.003DUMMY C

6-10 FRU (Field Replaceable Unit) ListCCDLiteon CAMERA 10P2SF005 (0.3M)LOE AM.21400.078CPU/PROCESSORCPU Intel Core i3 i3-2310M PGA 2.1G 35W 2/4-QSKC.2

FRU (Field Replaceable Unit) List 6-11ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP) Foxconn Yentai FacotryKU.008

1-8 Hardware Specifications and ConfigurationsInput and Controls 0Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric

6-12 FRU (Field Replaceable Unit) ListHDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSX, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GNDD3JKH.75004.

FRU (Field Replaceable Unit) List 6-13PCH HEAT SINK 60.PUM07.006KEYBOARDKeyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International

6-14 FRU (Field Replaceable Unit) ListMEMORYMemory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um KN.1GB03.034Memory KINGSTON SO-DI

FRU (Field Replaceable Unit) List 6-15BASE FOOT RUBBER REAR 47.NCE07.004MYLARCOVER LOGO MYLAR 40.RR907.002ZRD BASE SUB ASSY JE S.P 60.NCE07.002TP PROT

6-16 FRU (Field Replaceable Unit) ListScrew List 0Table 6-4. Screw ListCATEGORY Description Acer Part No.SCREW M3*0.5+3.5I 86.TDY07.003SCREW M2.5*6-I

CHAPTER 7Model Definition and Configuration

7-2Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . .

Model Definition and Configuration 7-3Model Definition and ConfigurationAspire 5349 0Table 7-1. RO, DescriptionModel RO Country Acer Part No Descripti

7-4 Model Definition and ConfigurationAS5349-B802G32MikkEMEA Middle East LX.RR908.001 AS5349-B802G32Mikk EM W7ST32EMASME1 MC UMACkk_3 1*2G/320/6L2.2/2

Model Definition and Configuration 7-5Aspire 5749Z 0Table 1-2. RO, DescriptionModel RO Country Acer Part No DescriptionAS5749Z-B953G32MikkEMEA Russia

Hardware Specifications and Configurations 1-9Environment 0Temperature:Operating: 41 F to 95 F (5 C to 35 C)Non-operating: -4 F to 149 F (-20 C

7-6 Model Definition and ConfigurationAS5749Z-B942G25MikkAAP Japan LX.RR802.004 AS5749Z-B942G25Mikk W7HP64AJP1 MC UMACkk_3 1*2G/250/BT/6L2.2/2R/CB_GN_

Model Definition and Configuration 7-7Aspire 5749 0Table 1-3. RO, DescriptionModel RO Country Acer Part No DescriptionAS5749-2333G32MikkEMEA Russia LX

7-8 Model Definition and Configuration

CHAPTER 8Test Compatible Components

8-2Microsoft® Windows® 7 Environment Test. . . . . . . . . . . 8-4

Test Compatible Components 8-3Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. Al

8-4 Test Compatible ComponentsMicrosoft® Windows® 7 Environment Test 0Table 1-1. Test Compatible ComponentsVendor Type Description Acer Part No.Adapte

Test Compatible Components 8-5Bluetooth10001018 HON HAIBT 4.0 BT 4.0 Foxconn Atheros BU22 BH.21100.01710001018 HON HAIBT 4.0 BT 4.0 Foxconn BCM 20702

8-6 Test Compatible ComponentsCPU10001067 INTEL Ci32310M CPU Intel Core i3 i3-2310M PGA 2.1G 35W 2/4KC.23101.DMP10001067 INTEL Ci32330M CPU Intel Core

Test Compatible Components 8-760002005 HGST SGN320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232A7A384, Eagle B7, 320G/P SATA LF+HF F/W:A60WKH.320

iiRevision HistoryRefer to the table below for the updates made to this service guide.Service guide files and updates are available on the ACER/CSD We

1-10 Hardware Specifications and ConfigurationsSoftware 0ProductivityAcer Backup ManagerAcer ePower ManagementAcer eRecovery ManagementAdobe®

8-8 Test Compatible Components60001922 TOSHIBA DIGIN750GB5.4KS_4KHDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 750G, Capricorn 3BS SATA 8MB LF+HF F/

Test Compatible Components 8-960004864 DARFONAC7T_A10B Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer TextureKB.I170A.143LAN1

8-10 Test Compatible Components60024207 KINGSTON-FAR EASTSO4GBIII13 Memory KINGSTON SO-DIMM DDRIII 1333 4GB ACR512X64D3S13C9G LF+HFKN.4GB07.0016000466

Test Compatible Components 8-1160001535 PANASONICNSM8XSODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxc

8-12 Test Compatible Components10000105 WNCPIFAPIFA LZ.23500.006Wireless LAN10001067 INTEL 3rd WiFi 1x1 BGNLan Intel WLAN 100BN.HMWG Crane Peak 1x1 BG

CHAPTER 9Online Support Information

9-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Online Support Information 9-3Online Support InformationIntroduction 0This section describes online technical support services available to help users

9-4 Online Support Information

Hardware Specifications and Configurations 1-11Notebook Tour 0Figure 1-1. Top ViewTop ViewTable 1-1. Top View# Icon Item Description1 Integrated webca

1-12 Hardware Specifications and ConfigurationsNote: Color option may depend on the model.8 Power indicator Indicates the computer's power status

Hardware Specifications and Configurations 1-13Figure 1-2. Closed Front ViewTable 1-2. Closed Front View# Icon Item Description1 Microphone jack Accep

1-14 Hardware Specifications and ConfigurationsFigure 1-3. Rear ViewNote: Your computer may be equipped with a different battery to the one in the pic

Hardware Specifications and Configurations 1-15Figure 1-4. Left ViewTable 1-4. Left View# Icon Item Description1 DC-in jack Connects to an AC adapter.

1-16 Hardware Specifications and ConfigurationsFigure 1-5. Right ViewTable 1-5. Right View# Icon Item Description1 USB 2.0 ports Connect to USB 2.0 de

Hardware Specifications and Configurations 1-17Figure 1-6. Base ViewTable 1-6. Base View# Icon Item Description1 Battery bay Houses the computer'

1-18 Hardware Specifications and ConfigurationsTouchpad Basics 0Figure 1-7. TouchpadMove your finger across the Touchpad (1) to move the cursor.Pr

Hardware Specifications and Configurations 1-19Using the Keyboard 0The computer has a close-to-full-sized keyboard and an embedded numeric keypad, sep

iiiConventionsThe following conventions are used in this manual:WARNING:!Indicates a potential for personal injury.CAUTION:!Indicates a potential loss

1-20 Hardware Specifications and ConfigurationsWindows Keys 0The keyboard has two keys that perform Windows-specific functions. Windows Logo key A

Hardware Specifications and Configurations 1-21Hotkeys 0The computer employs hotkeys or key combinations to access most of the computer's control

1-22 Hardware Specifications and ConfigurationsUsing the communication key* 0Here you can enable and disable the various wireless connectivity devices

Hardware Specifications and Configurations 1-23System Block DiagramFigure 1-10. System Block DiagramP16USB8CCD (Camera)SPKP21Audio CODECP21HP Jack MIC

1-24 Hardware Specifications and ConfigurationsSpecification Tables 0Computer specificationsItem Metric ImperialDimensionsLength 381 mm 15 inWidth 253

Hardware Specifications and Configurations 1-25System Board Major ChipsProcessorItem SpecificationCore logic Intel® Ibex-PeakVGA IntegratedLAN Atheros

1-26 Hardware Specifications and ConfigurationsProcessor SpecificationsCPU Fan True Value Table (TJ100-CPU)Item CPU Speed(GHz)Cores/ ThreadsBus Speed(

Hardware Specifications and Configurations 1-27CPU Fan True Value Table (TJ85-CPU)System MemoryFan On (°C) Fan Off (°C) Fan Speed (RPM)45 40 315058 52

1-28 Hardware Specifications and ConfigurationsMemory CombinationsVideo InterfaceBIOSSlot 1 (MB) Slot 2 (MB) Total Memory (MB)0 1024 10241024 0 102410

Hardware Specifications and Configurations 1-29LAN InterfaceKeyboardItem SpecificationLAN Chipset Atheros AR8158-BL1A-RLLAN connector type RJ45LAN con

ivGeneral Information 0This service guide provides all technical information relating to the basic configuration for Acer’s global product offering. T

1-30 Hardware Specifications and ConfigurationsHard Disk Drive (AVL components)Item SpecificationVendor & Model NameToshibaMK2559GSXPWDWD2500BPVT-

Hardware Specifications and Configurations 1-31LED 15.6”LCD Inverter (not available with this model)Item SpecificationVendor & Model name AUO B156

1-32 Hardware Specifications and ConfigurationsDisplay Supported Resolution (LCD Supported Resolution)Graphics ControllerDisplay Supported Resolution

Hardware Specifications and Configurations 1-33Bluetooth InterfaceBluetooth ModuleItem SpecificationsChipset Atheros BU22Broadcom BCM 20702Broadcom BC

1-34 Hardware Specifications and ConfigurationsCameraMini Card3G Card (not available in this model)Features Bluetooth 3.0 compliant Point-to-multi

Hardware Specifications and Configurations 1-35Audio Codec and Amplifier Item SpecificationAudio ControllerRealtek ALC271XFeatures Meets WLP (Windows

1-36 Hardware Specifications and ConfigurationsAudio InterfaceWireless Module 802.11b/g/nBattery Intel low power ECR compliant: supports power status

Hardware Specifications and Configurations 1-37VRAMUSB PortAC AdapterItem SpecificationChipset N/A (Shared memory only)Memory size N/AInterface N/AIte

1-38 Hardware Specifications and ConfigurationsSystem Power ManagementCard ReaderItem SpecificationMech. Off (G3) Al devices in the system are turned

Hardware Specifications and Configurations 1-39System LED IndicatorSystem DMA SpecificationItem SpecificationLock Caps Lock on = BlueSystem state Bl

vCHAPTER 1Hardware SpecificationsFeatures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Operating System. . . . .

1-40 Hardware Specifications and ConfigurationsSystem Interrupt SpecificationHardware IRQ System FunctionIRQ00 System timerIRQ01 Standard PS/2 Keyboa

Hardware Specifications and Configurations 1-41IRQ96 Microsoft ACPI-Compliant SystemIRQ97 Microsoft ACPI-Compliant SystemIRQ98 Microsoft ACPI-Complian

1-42 Hardware Specifications and ConfigurationsIRQ129 Microsoft ACPI-Compliant SystemIRQ130 Microsoft ACPI-Compliant SystemIRQ131 Microsoft ACPI-Compl

Hardware Specifications and Configurations 1-43IRQ162 Microsoft ACPI-Compliant SystemIRQ163 Microsoft ACPI-Compliant SystemIRQ164 Microsoft ACPI-Compl

1-44 Hardware Specifications and ConfigurationsSystem I/O Address MapI/O address (hex) System Function (shipping configuration)0000 - 001F Direct mem

Hardware Specifications and Configurations 1-45System I/O Address Map (Continued)I/O address (hex) System Function (shipping configuration)00B0 - 00B

1-46 Hardware Specifications and Configurations

CHAPTER 2System Utilities

2-2BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Navigating the BIOS Utility . . . . . . . . . . . . . . . . .

System Utilities 2-3System UtilitiesBIOS Setup Utility 0This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Out

viDisplay Supported Resolution (LCD Supported Resolution) 1-32Display Supported Resolution (GPU Supported Resolution) 1-32Mini Card . . . . . . . . .

2-4 System UtilitiesBIOS 0The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen:NOTE:NOTE:The screens provided a

System Utilities 2-5Serial Number Serial number of unitAsset Tag Number Asset tag number of systemProduct Name Product name of the systemManufacturer

2-6 System UtilitiesMain 0The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery.Figur

System Utilities 2-7SATA Mode Option to set SATA controller mode Option: AHCI or IDETable 2-2. BIOS Main (Continued)Parameter Description Format/Optio

2-8 System UtilitiesAdvanced 0The Advanced tab shows the configuration of system settings, including:Boot configurationPeripheral configurationI

System Utilities 2-9Security 0The Security tab shows parameters that safeguard and protect the computer from unauthorized use.Figure 2-4. BIOS Securit

2-10 System UtilitiesNOTE:NOTE:When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require co

System Utilities 2-112. Type current password in Enter Current Password field and press Enter.3. Press Enter twice without typing anything in Enter Ne

2-12 System UtilitiesFigure 2-9. Setup Warning: Invalid PasswordIf new password and confirm new password strings do not match, the Setup Warning dialo

System Utilities 2-13Power 0The power tab allows you to change the various power settings.Figure 2-11. BIOS PowerTable 2-4 describes the parameters sh

viiUsing DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23Using STUUID . . . . . . . . . . . . . . . . . . . . . .

2-14 System UtilitiesBoot 0The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the:

System Utilities 2-15Exit 0The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.Figure 2-13. BIOS ExitTable 2-5 descri

2-16 System UtilitiesBIOS Flash Utilities 0BIOS Flash memory updates are required for the following conditions:New versions of system programsNew

System Utilities 2-17DOS Flash Utility 0Perform the following to use the DOS Flash Utility:1. Press F2 during boot to enter Setup Menu.2. Select Boot

2-18 System UtilitiesWinFlash Utility 0Perform the following to use the WinFlash Utility:1. Double-click WinFlash executable (ZQR_101W.exe).2. Click O

System Utilities 2-19Clearing BIOS Passwords 0CAUTION:!If Power-on Password authentication is enabled, the BIOS password can only be cleared by initia

2-20 System UtilitiesRemoving BIOS Passwords 0(Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument t

System Utilities 2-21If user is unable to obtain correct password then it must be removed. There are two methods to do this.Method 1: 0If BIOS menu it

2-22 System UtilitiesRemoving Insyde HDD Password 0Clear the BIOS Password as follows:To reset the BIOS password, perform the following:1. When the us

System Utilities 2-23Miscellaneous Tools 0Using DMITools 0The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically

viiiPCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34DIMM (Dual In-line Memory Module) Removal. . . . . . .

2-24 System Utilities3. Press 1 to modify the asset tag key.Figure 2-26. Asset Tag Menu Item4.Press 2 to modify the product number key.Figure 2-27. Pr

System Utilities 2-255. Press 3 to modify serial number key.Figure 2-28. Serial Number Menu Item6.Press 4 to modify the 1394 GUID number key.Figure 2-

2-26 System Utilities8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM.Figure 2-30. VEEPROM Command PromptNOTE:NOT

System Utilities 2-27Using the LAN MAC EEPROM Utility 0Perform the following steps to write MAC (Media Access Control) information to EEPROM:Use LAN.B

2-28 System UtilitiesCrisis Disk Recovery 01. Plug in the USB flash disk.2. Select the Fast Format option and click Start. Then click Next.3. Click Fo

CHAPTER 3Machine Maintenance Procedures

3-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5General Information . . . . . . . . . . . . . . . . . . .

3-3LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . .

3-4

Machine Maintenance Procedures 3-5Machine Maintenance ProceduresIntroduction 0This chapter contains general information about the computer, a list of

ixUndetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . .4-16Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-6 Machine Maintenance ProceduresMaintenance Flowchart 0The flowchart in Figure 3-1 shows a graphic representation of the module removal and installa

Machine Maintenance Procedures 3-7Getting Started 0Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of

3-8 Machine Maintenance ProceduresBattery Pack Removal 01. Place computer on flat surface, battery side up.2. Push battery lock/unlock latch (A) to un

Machine Maintenance Procedures 3-9Dummy Card Removal 01. Push the dummy card (A) in to release it from the spring latch (Figure 3-4).2. Remove the dum

3-10 Machine Maintenance ProceduresKeyboard Removal 0Prerequisite: Battery Pack Removal1. Release six (6) latches from the keyboard (Figure 3-5).Figur

Machine Maintenance Procedures 3-11CAUTION:!Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connector is locked.

3-12 Machine Maintenance ProceduresUpperCase Screws and FFC Removal 0Prerequisite: Keyboard Removal1. Disconnect the touchpad cable (A), speaker cable

Machine Maintenance Procedures 3-13ODD (Optical Disk Drive) Module Removal 0Prerequisite: Battery Pack Removal1. Remove one (1) screw (A) from lower c

3-14 Machine Maintenance Procedures4. Remove two (2) screws (E) from ODD module (Figure 3-10).5. Remove ODD bracket (D) from ODD module (Figure 3-10).

Machine Maintenance Procedures 3-15Base Cover Removal 0Prerequisite: ODD (Optical Disk Drive) Module Removal1. Remove twentythree (23) screws from the