Seagate ST9100825A Technical Information

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TravelMate5600/5100&Aspire9400/7100
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
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Summary of Contents

Page 1 - Service Guide

TravelMate5600/5100&Aspire9400/7100Service Guide

Page 2 - Revision History

4 Chapter 1Block DiagramUSBCDROM20PATA2727Line OutDMI I/FHOST BUSDDR IIICH6-MLPC BUSPCI BUSIntel 910GM (UMA)Intel 915PM (DIS)CLK GEN.IDT CV125400MHz10

Page 3 - Disclaimer

92 Chapter 6MINI PCI COVER ASSY MINIPCI COVER MYALL 42.TCBV1.003N/A MINI CARD COVER ASSY MINICARD COVER MYALL 42.TCBV1.004HDD COVER AS

Page 4 - Conventions

Chapter 6 93LCD BRACKET LEFT "BRKT LCD 17.1"" L MYALL" 33.TCBV1.005HINGE PACK LEFT/RIGHT HINGE PACK LEFT/RIGHT 6K.TCBV1.001HDD CH

Page 5

94 Chapter 6DVD-RW MODULE 24X DUAL GBASE W/BEZELASSY DVD DUAL TOSHIBA TS-L532U 6M.TCBV1.002DVD-RW DRIVE 8X DUAL TS-L532U W/O BEZELDUAL TOS/TS-L532U W

Page 6 - Chapter 1 1

Chapter 6 95HDD MODULE 60G 4200RPM PATAHDD MODULE 60G 4200RPM PATATBDHDD 60G 4200RPM SEAGATE ST960812AHDD 60GB SEAGATE ST960812AKH.06001.006HDD 60G HI

Page 7 - System Specifications

96 Chapter 6HDD 80G 5400RPM WD WD800UE-22HCT0HDD 80GB WD WD800UE-22HCT0KH.08008.027HDD MODULE 100G 4200RPM PATAASSY HDD 100G SEAGATE 4200 RPM TBDHDD

Page 8 - Communication

Chapter 6 97AS9400/7100 KEYBOARD DARFON US INTERNATIONALAS9400/7100 KEYBOARD DARFON US INTERNATIONALKB.ACF07.001AS9400/7100 KEYBOARD DARFON CHINESEAS9

Page 9 - Dimensions and weight

98 Chapter 6AS9400/7100 KEYBOARD DARFON CZECHAS9400/7100 KEYBOARD DARFON CZECHKB.ACF07.016AS9400/7100 KEYBOARD DARFON HUNGAIANAS9400/7100 KEYBOARD DAR

Page 10 - Mobile CPU

Chapter 6 99N/A PCMCIA SLOT 4PIN CONN CARDBUS 4P 59330-00L0C 22.T28V1.001MEMORYSDIMM 256M MICRON MT4HTF3264HY-53EB4 SODIMM 256M MT4HTF3264HY-53EB

Page 11 - Outlook View

100 Chapter 6N / A S C R E W S C W H E X N Y L I

Page 12 - # Item Description

Chapter 1 5Outlook ViewFront Open ViewAspire 9400/7100Just for Starters...# Icon Item Description

Page 13

6 Chapter 1TravelMate 5600/5100# Icon Item Description1 N/A Display screen Also called Liquid-Crystal Display (LCD), displays computer output.2 N/A St

Page 14 - Right View

Chapter 1 7Closed Front ViewAspire 9400/7100TravelMate 5600/510010 Bluetooth communication indicatorIndicates the status of Bluetooth communication.11

Page 15 - Bottom View

8 Chapter 1Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 N/A Optical d

Page 16 - Indicators

Chapter 1 9Rear ViewBottom View# Icon Item Description1 Two USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB came

Page 17 - Easy-Launch Buttons

10 Chapter 1IndicatorsYour computer has seven easy-to-read status indicators, including four on the front panel.

Page 18 - Touchpad

Chapter 1 11Easy-Launch ButtonsLocated above the keyboard are four buttons. They are mail, Web browser, Empowering Key and one user-programmable butt

Page 19 - Using the Keyboard

12 Chapter 1TouchpadThe build-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your f

Page 20 - Windows Keys

Chapter 1 13Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function

Page 21

2Revision HistoryPlease refer to the table below for the updates made on TravelMate5600/5100 & Aspire9400/7100 service guide.Date Chapter Update

Page 22 - Special Keys

14 Chapter 1Windows Keys The keyboard has two keys that perform Windows-specific functoins.HotkeysThe computer employs hotkeys or key combinatio

Page 23 - Using the System Utilities

Chapter 1 15Hot Key Icon Item DescriptionFn+F1 Hot key help This key will cause a help message to appear on the display device that describes the defi

Page 24 - Norton AntiVirus

16 Chapter 1Special KeysYou can locate the Euro symbol and the US dollar sign at the upper-center of your keyboard.The Euro Symbol1. Open a text edit

Page 25

Chapter 1 17Using the System UtilitiesAcer GridVista(dual-display compatible)To enable the dual monitor feature of your notebook, first ensure that th

Page 26 - Acer Empowering Technology

18 Chapter 1NOTE: The system utilities work under Microsoft Windows XP only. Launch ManagerLaunch Manager allows you to set the four e

Page 27 - Acer eDataSecurity Management

Chapter 1 191. Start Norton AntiVirus. Double click on the Norton AntiVirus icon on the desktop or click on the Start menu in the Windows t

Page 28 - Acer eLock Management

20 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

Page 29 - Acer ePerformance Management

Chapter 1 21Acer eDataSecurity ManagementAcer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed b

Page 30 - Acer eRecovery Management

22 Chapter 1Acer eLock ManagementAcer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drive

Page 31 - Acer eSettings Management

Chapter 1 23Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook.

Page 32 - Acer eNet Management

3CopyrightCopyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Page 33 - Acer ePower Management

24 Chapter 1Acer eRecovery ManagementAcer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the m

Page 34 - T Re-load factory defaults

Chapter 1 25NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk

Page 35 - Acer ePresentation Management

26 Chapter 1Acer eNet ManagementAcer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locat

Page 36 - Pentium

Chapter 1 27settings(IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Ace

Page 37

28 Chapter 1You can also click “Advanced Settings” to:T Set alarms.T Re-load factory defaults.T Select what actions will be taken when the cover is cl

Page 38 - T 105/106 keys standard

Chapter 1 29Acer ePresentation ManagementAcer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA

Page 39

30 Chapter 1Hardware Specifications and ConfigurationsSystem Board Major ChipsProcessorItem SpecificationCPU typeIntel® Pentium® M processor 740/750/7

Page 40

Chapter 1 31 ..VGASystem MemoryItem SpecificationMemory controller 915GM/915PM/910GMLMemory size 256MB/512MB/1GDIMM socket number 2Supports memory siz

Page 41 - Item Specification

32 Chapter 1 Audio Port USB PortItem SpecificationUSB compliancy level 2.0OHCI USB 2.0Number of USB port 5Location Rear Side *2Right Side *3Item Speci

Page 42

Chapter 1 33 Feature T Support Windows keys and application keysT Standard pitch, 2.5 mm travel lengthT Hotkey controlsT embedded numberic keypadT M

Page 43

4ConventionsThe following conventions are used in this manual:Screen messagesDenotes actual messages that appear on screen.NOTE Gives bits and pieces

Page 44

34 Chapter 1AC AdapterSurface Treatment non-glare type(V3)glare type(V4)Hard coating(3H) glare typenon-glare type(1)glare type(H)glare typeTypical Whi

Page 45 - Dimensions and Weight

Chapter 1 35Start-up time Shall less than 5 secHold up time at least 5ms (@115 Vac input, full load)Over Voltage Protection (OVP)29VOver Current Prote

Page 46 - System Utilities

36 Chapter 1Item SpecificationVendor & Model NameSegate ST960812A Segate ST980829A Segate ST9100825ACapacity (MB)60000 80000 100000Bytes per secto

Page 47 - Information

Chapter 1 37Applicable disc format DVD(read): DVD-ROM 5,9,10,18, DVD-VIDEO, DVD-AUDIO, DVD-R, DVD-R 3.95G, DVD-R MULTI BORDER, DVD-RW, DVD+R, DVD+R DL

Page 48

38 Chapter 1Loading mechanism Load: Manual load Manual load/DC brushless motor systemPower Requirement Max. 1300mA Max. 1200mAInput Voltage 5 V +/- 5

Page 49

Chapter 1 39Sleeping State (S3) CPU Power DownVGA Power DownPCMCIA SuspendAudio Power DownHard Disk Power DownSuper I/O Power DownSleeping State (S4)

Page 50 - Security

Chapter 2 40BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Page 51 - Set Supervisor/User Password

41 Chapter 2InformationParameter DescriptionCPU Type This item will show the CPU information of the system.CPU Speed This item will show the CPU clock

Page 52 - [ continue]

Chapter 2 42MainThis menu provides you the information of the system.Parameter DescriptionSystem Time / System Date The hours are displayed with 24 ho

Page 53 - 47 Chapter 2

43 Chapter 2F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, dev

Page 54

5PrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Page 55 - Chapter 3

Chapter 2 44SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Page 56 - 50 Chapter 3

45 Chapter 2Set Supervisor/User PasswordIf password on boot is required, the password must be set otherwise it cannot be enabled.The formats of the pa

Page 57 - General Information

Chapter 2 46User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the v

Page 58 - Removing the Battery Pack

47 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Page 59

Chapter 2 48ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Page 60 - Removing the keyboard

Chapter 3 49This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Page 61 - Chapter 3 55

50 Chapter 3Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Page 62

Chapter 3 51General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Page 63 - Disassemble the main unit

52 Chapter 3Removing the Battery Pack1. Release the battery lock.2. Slide the battery latch.3. Remove the battery pack. 07 - 第

Page 64 - Removing the Touchpad Board

Chapter 3 53Removing the miniPCI/Memory/HDD Module/KeyboardRemoving the miniPCI and Memory1. Remove the two screws securing the miniPCI cover.2. Remov

Page 65 - Removing the ODD

Chapter 1 1Chapter1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Block Diagram

Page 66 - Removing the Mainboard

54 Chapter 3Removing the HDD1. Remove the three screws that secure the HDD cover.2. Remove the HDD cover.3. Pull the HDD outward a little bit and remo

Page 67 - Removing the MDC Module

Chapter 3 556. Remove the keyboard from the main unit.

Page 68 - Removing the CPU

56 Chapter 3Seperate the LCD module and main unit1. Disconnect the LCD cable from the mainboard.2. Tear off the tape on the wireless antenna.3. Pull o

Page 69 - LCD Disassembly

Chapter 3 57Disassemble the main unitSeparate upper and lower case1. Disconnect the touchpad board FFC from the mainboard2. Disconnect the function ke

Page 70

58 Chapter 36. Separate the upper and lower case.Removing the Function Keyboard1. Disconnect the function keyboard FFC from the function keyboard.2. R

Page 71 - HDD Disassembly

Chapter 3 593. Remove the touchpad board.Removing the ODD1. Remove the ODD from the main unit.

Page 72 - ODD Disassembly

Chapter 3 60Removing the Dummy Card1. Remove the dummy card from the main unit.Removing the Mainboard1. Disconnect the fan cable from the mainboard.2.

Page 73 - 67 Chapter 3

61 Chapter 34. Remove the mainboard.Removing the System Fan1. Remove the two screws securing the heatsink.2. Remove the heatsink.Removing the Speakers

Page 74 - Troubleshooting

Chapter 3 623. Remove the MDC module from the mainboard.4. Disconnect the MDC cable from the MDC board and tear off the tape on MDC board.Removing the

Page 75 - System Check Procedures

63 Chapter 3LCD Disassembly1. Remove the eight caps on the LCD bezel.2. Remove the eight screws securing the LCD bezel.3. Remove the LCD bezel from th

Page 76 - Power System Check

Chapter 1 1FeaturesPerformanceAspire 9400 / TravelMate 5600 SeriesIntel® Centrino® mobile technology, featuring:T Intel® Pentium® M processor 740/750/

Page 77 - Touchpad check

Chapter 3 649. Remove the two screws securing the antenna.10. Remove the antennas from the LCD cover.11. Remove the four screws securing the left LCD

Page 78

65 Chapter 3HDD Disassembly1. Remove the four screws securing the HDD bracket.2. Remove the HDD from the HDD bracket.

Page 79 - Index of Error Messages

Chapter 3 66ODD Disassembly1. Remove the two screws securing the ODD bracket.2. Remove the ODD bracket from the ODD.

Page 81 - Phoenix BIOS Beep Codes

Chapter 4 67Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product

Page 82 - Chapter 4 75

68 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector

Page 83 - 76 Chapter 4

Chapter 4 69Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt

Page 84 - Chapter 4 77

70 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po

Page 85 - Power-Related Symptoms

Chapter 4 71Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau

Page 86

72 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on

Page 87 - Peripheral-Related Symptoms

2 Chapter 1MB of shared memory, supporting Microsoft® DirectX® 9.0 and dual independent displaysT 16.7 million colorsT MPEG-2/DVD hardware-assisted ca

Page 88 - Modem/LAN-Related Symptoms

Chapter 4 73Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a

Page 89 - Intermittent Problems

74 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Page 90 - Undetermined Problems

Chapter 4 7547h Initialize I20 support48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in

Page 91 - Chapter 5

76 Chapter 48Bh Test and initialize PS/2 mouse8Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk co

Page 92 - 85 Chapter 5

Chapter 4 77C7h Initialize notebook docking lateC8h Force check (optional)C9h Extended checksum (optional)CAh Redirect Int 15h to enable remote keyboa

Page 93

78 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m

Page 94 - 87 Chapter 5

Chapter 4 79Battery can’t be charged or discharged See “Check the Battery Pack” on page 70. Battery packMain boardSystem hang during POST ODD/HDD/FDD/

Page 95 - Chapter 6

80 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation

Page 96 - Exploded Diagram

Chapter 4 81NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 83.Modem/LAN-Rela

Page 97 - Spare Part List

82 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Page 98 - 90 Chapter 6

Chapter 1 3CERTIFIEDTM solution, supporting Acer Acer SignalUpTM wireless technology (for Aspire 9400 TravelMate 5600 series)T WLAN: Integrated Acer I

Page 99 - Chapter 6 91

Chapter 4 83Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Page 100 - 92 Chapter 6

Chapter 5 84Top ViewItem Description Item Description1 DC-in Jack 2 USB connector3 CRT connector 4 RJ11&RJ45 connectorJumper and Connector Locatio

Page 101 - Chapter 6 93

85 Chapter 55 MDC connector 6 MDC board connector7Main battery connector8 ODD connector9 Mini PCI connector 10 VGA11 CPU 12 North bridge13 DIMM slot 1

Page 102 - 94 Chapter 6

Chapter 5 86Bottom View Item Description Item Description1 Keyboard controller 2 Keyboard connector3 Lid switch connector 4 System fan connector5 PCMC

Page 104 - 96 Chapter 6

Chapter 6 87This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 9400/7100 and TravelMate5600/5100. Refe

Page 105 - Chapter 6 97

88 Chapter 6Exploded Diagram Item Description Item Description1 T/P bracket 2 T/P FFC3 Function keyboard FFC 4 T/P board5 Upper case 6 Middle cover7 L

Page 106 - 98 Chapter 6

Chapter 6 89Spare Part ListCategory Part Name Description Acer Part No.ADAPTERN/A ADAPTER 65W DELTA SADP-65KB DBEADT 65W DELTA SADP-65KB DBEAP.06501.0

Page 107 - Chapter 6 99

90 Chapter 6Aspire 9400 128MMAINBOARD MYALL W/MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORYMYALL MB 05244-SB W/O CPU 128M MB.TC901.0

Page 108 - 100 Chapter 6

Chapter 6 91N/A POWER CORD 10A 250V 3PIN ITALYCORD 10A 250V 3P ITALY BK 27.01518.711?POWER CORD 10A 250V 3PIN ITALYCORD ITALY 10A 250V 3P BK 27

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