Seagate ST380023AS Manual download pdf (Page 49)

Barracuda Serial ATA V Product Manual, Rev. B 39

5.0 Seagate Technology support services

Online Services

Internet

www.seagate.com for information about Seagate products and services.

Worldwide support is available 24 hours daily by e-mail for your disc or tape

questions.

Presales Support:

Disc: www.seagate.com/support/email/email_presales.html or

DiscPresales@Seagate.com

Tape: www.seagate.com/support/email/email_tape_presales.html or

Tape_Sales_Support@Seagate.com

Technical Support:

Disc: www.seagate.com/support/email/email_disc_support.html or

DiscSupport@Seagate.com

Tape: www.seagate.com/support/email/email_tape_support.html or

TapeSupport@Seagate.com

Reseller Marketplace

Reseller Marketplace is the storage industry’s first collaborative, e-commerce

marketplace offering resellers the fastest, most efficient online purchasing

process for Seagate storage solutions. The Reseller Marketplace at market-

place.seagate.com, an exclusive service for US resellers participating in the

Seagate Partner Program (SPP), is designed to streamline the purchasing

process of Seagate solutions and provide unprecedented value to Seagate

resellers through real-time pricing and availability, fast and easy comparison

shopping, and seamless integration with key distributors for a one-stop shop-

ping experience.

For support, questions and comments: reseller.seagate.com/benefits/T1.html

or 1-877-271-3285 (toll-free) 9

A.M. to 7 P.M. (eastern time) Monday through

Friday.

Tape Purchases

US customers can purchase Seagate data cartridges, tape supplies, acces-

sories, and select Seagate tape drive products 24 hours daily at

buytape.seagate.com.

Automated Services

SeaFONE

(1-800-SEAGATE) is the Seagate toll-free number (1-800-732-

4283) to access our automated self-help services. Using a touch-tone phone,

you can find answers to service phone numbers, commonly asked questions,

troubleshooting tips and specifications for disc drives and tape drives 24

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Seagate ST380023AS Manual Page 49