Seagate ST380023AS Manual download pdf (Page 50)

40 Barracuda Serial ATA V Product Manual, Rev. B

hours daily. International callers can reach this service by dialing +1-405-

936-1234.

SeaFAX

(1-800-SEAGATE) is the Seagate automated FAX delivery sys-

tem. Using a touch-tone phone, you can obtain technical support information

by return FAX 24 hours daily.

Presales Support

Our Presales Support staff can help you determine which Seagate products

are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your dealer. Dealers are familiar

with their unique system configurations and can help you with system con-

flicts and other technical issues. If you need additional help, you can talk to a

Seagate technical support specialist. Before calling, note your system config-

uration and drive model number (ST####).

SeaTDD™ (+1-405-936-1687) is a telecommunications device for the deaf

(TDD). You can send questions or comments 24 hours daily and exchange

messages with a technical support specialist from 8:00

A.M. to 11:45 A.M. and

1:00

P.M. to 6:00 P.M. (central time) Monday through Friday.

Customer Service (CSO)

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate

direct OEM, Distribution and System Integrator customers should contact

their Seagate service center representative for warranty information. Other

customers should contact their place of purchase.

Authorized Service Centers

If you live outside the US, you can contact an Authorized Service Center for

service.

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Seagate ST380023AS Manual Page 50