Seagate ST39173WC Specifications Page 103
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 6 Troubleshooting Common Problems 6-13
Both of these bugs might be due to a known problem with Vixel 1000 hubs, Sun’s
only hub product as of October 2000. The hub doesn’t propagate the link failure
back to the host, so if the path is lost on the array side of the hub, there is no
notification sent to the host. Resetting the loop via software will rectify the
problem.
6.6 GUI Hang
Sometimes certain RAID Manager 6 applications such as Recovery or Maintenance
will stop responding, either showing an hour glass or appearing to be dead.
Arraymon polls the devices every few seconds as well as when each application is
started. An unresponsive device can cause this. Killing the application by PID and
restarting RAID Manager 6 is a reasonable workaround. For A3500FC connected
arrays, using luxadm or sansurfer to reset the FC loop is also effective.
Also be aware that certain processes such as LUN reconstruction can take as long as
five minutes to complete.
6.7 Drive Spin Up Failure, Drive Related
Problems
Sometimes drives in an A3x00 disk array will fail without any apparent reason when
the host is rebooted. Refer to bug 4253002.
This bug is fixed in the RAID Manager 6.1.1 Update 2 with patch no. 106513-5 or
RAID Manager 6.22x.
There is another problem with drives failing to spin up due to the Calico chip in
some Seagate drives. See patch no. 106817-3.
- Sun StorEdge 1
- A1000 and 1
- A3x00/A3500FC Best Practices 1
- Contents 3
- Contents v 5
- Contents vii 7
- Figures ix 9
- Tables xi 11
- Before You Read This Book 13
- How This Book Is Organized 14
- Using UNIX Commands 14
- Typographic Conventions 15
- Shell Prompts 15
- Related Documentation 16
- Accessing Sun Documentation 17
- Sun Welcomes Your Comments 17
- Troubleshooting Overview 19
- A3x00/A3500FC disk array 20
- 1.2.1 Documentation 21
- 1.2.2 Web Sites 22
- 1.2.3 Internal Directory 22
- Supported 23
- 1.2.6 Serial Cable 23
- 1.3 Tips for Filing a Bug 24
- 1.4 FINs and FCOs 24
- Date Product Description 25
- Hardware Installation and 31
- Configuration 31
- 2.1 New Installation 32
- 2.1.3 Power Sequencer 33
- 2.1.4 Local/Remote Switch 33
- Switch Settings 34
- 2.1.7 World Wide Name (WWN) 35
- Existing A3x00 Arrays 36
- Chaining Configurations 40
- 2.7 Supported Configurations 41
- 2.7.2 Onboard SOC+ 42
- 2.7.6 HBAs 43
- 2.8 SCSI to FC-AL Upgrade 44
- RAID Manager Installation and 45
- 3.1.1 Software Installation 46
- 3.1.2 Software Configuration 47
- 3.2 LUN Creation/RAID Level 49
- 3.2.2 LUN Numbers 50
- 3.2.3 The Use of RAID Levels 50
- 3.2.4 Cache Mirroring 50
- 3.2.5 Reconstruction Rate 51
- 3.2.7 DacStor Size (Upgrades) 52
- 3.4.1 NVSRAM Settings 53
- 3.4.2 Parity Check Settings 54
- 3.4.2.3 Parity Repair 55
- 4.1 Installation 58
- 4.2 Solaris Kernel Driver 58
- 0 0x0 0x0 0x0 0xe 0x12 59
- 4.3 format and lad 60
- 4.3.1 Volume Labeling 61
- 4.4.1 Removing Ghost Drives 64
- 4.5 Device Tree Rearranged 65
- 4.5.1.1 Workaround 66
- 4.6 SNMP 67
- Managers 68
- 4.7.3 Sun Cluster 69
- 4.7.4 High Availability (HA) 69
- 4.7.5 Quorum Device 70
- Maintenance and Service 71
- 5.1.1 Disk Drives 73
- 5.1.2 Disk Tray 74
- 5.1.3 Power Sequencer 75
- 5.1.4 SCSI Cables 76
- 5.1.5 SCSI ID Jumper Settings 77
- 5.1.7 LED Indicators 77
- 5.1.8 Backplane Assembly 77
- 5.1.9 D1000 FRUs 77
- 5.1.10 Verifying the HBA 78
- A3x00/A3500FC 78
- 5.1.12 Controller Board LEDs 79
- 5.2 FRU Replacement 80
- 5.2.2 Interconnect Cables 81
- 5.2.3 Power Cords 81
- 5.2.4 Power Sequencer 81
- 5.2.5 Hub 82
- 5.2.8 Battery Unit 83
- 5.2.7 Amount of Cache 83
- 5.2.9 Cooling 84
- 5.2.10 Disk Drives 84
- 5.2.11 Disk Tray 84
- 5.2.12 Midplanes 85
- 5.3.2 RAID Manager 6 Upgrade 88
- 5.3.3 Firmware Upgrade 88
- How to Recover 92
- 6.2 LUNs Not Seen 96
- Reinitialization 97
- VKI_EDIT_OPTIONS 100
- 6.4 Dynamic Reconfiguration 101
- Takes Too Long 102
- 6.6 GUI Hang 103
- Problems 103
- Manager 6.22 104
- is running 107
- reading past the end of the 107
- Reference 109
- A.1 Scripts and man Pages 110
- Information for CPRE/PDE 111
- PCI/SBus Systems 112
- A.4 A3500/A3500FC Electrical 113
- Specifications 113
- A.5 Product Names 115
- NVSRAM Product ID 116
- NUMERICS 117
- command, 6–17 119
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